Residents of the City of Rossland enjoy some of the best water in the world. Our reservoir is fed by a forested watershed, which means our water supply is naturally clean and clear, and needs little treatment.
Even so, City of Rossland Water Services keeps a close eye on our water, collecting samples from across the City's water system every day, the samples are tested to check for everything from bacteria and algae concentrations to pH, turbidity and conductivity.
The Annual Water Report reviews the procedures that the City of Rossland uses to provide clean water. Copies of the water reports are available at the bottom of this page.
Frequently Asked Questions
- Is chlorine added to Rossland's drinking water? Yes. City of Rossland Water Services adds chlorine to the drinking water to disinfect the source water entering the treatment plant.
- Is fluoride added to our drinking water? No. City of Rossland Water Services does not add fluoride to our drinking water as part of its treatment process.
- Is Rossland's drinking water hard or soft? The drinking water in Rossland is very soft. It contains very low amounts of calcium and magnesium salts and does not, as in other cities that have much harder water, produce any buildup of lime inside kettles, hot water tanks or household plumbing.
Universal Water Metering Program
The City of Rossland introduced a Universal Water Metering Program which is to be completed by December 2011. Under this program, all existing residential properties within the City shall install a water meter and remote read device in accordance with the City's requirements. The meter, associated equipment and instructions are available at the front counter of City Hall. The installation will be inspected by the City's plumbing staff prior to the commencement of billing. All mulitfamily, commercial, institution and industrial properties are required to have meters installed.
Advanced Metering Infrastructure (AMI)
In addition to the Universal Metering Program for residential properties, the City of Rossland is installing new water-meter-reading systems to replace our current, obsolete meter-reading equipment. It will use radio frequency to remotely transmit water-consumption information for individual City water accounts. Only the meter’s outdoor remote reading device will be changed from a touch pad system to a battery-powered transmitter.
The new transmitters will eliminate estimated billing for ratepayers and help the City be more efficient in its water operations.
- AMI technology is safe, accurate, and efficient
- The technology is a valuable water monitoring and conservation tool that will benefit environmental programs and our water leakage reduction program
- After installation, AMI will minimize the need for City employees to access your property to read your meter and will reduce employee injuries, especially in areas with fenced yards, dogs and landscaping
- Your billing questions will be handled more quickly due to the availability of daily accurate meter readings
- The reduction in operational costs and controlled meter reading costs will ultimately save money
- Higher levels of reading frequency and accuracy will improve your confidence and trust in the accuracy of your water bills
If you have questions about the metering program or your water bill please contact City Hall at (250)362-7396
Water Flushing Program
Annual flushing of the water distribution system is important as it allows accumulated silts and organic matter to be flushed out of the watermain. Sediments reduce the effectiveness of disinfectants (chlorine) used to fight the growth of bacteria in the water system. By removing sediments, we can reduce the level of chlorine used to disinfect the water.
Flushing usually begins in April of each year, and continues until May. Flushing may result in pressure fluctuation and some discoloration and sediment in the water that reaches your home. This should be for a short duration only. However, if your water appears discoloured, run the cold water tap until the water clears. Information signs are placed around affected neighborhoods.
To ensure the City's water is safe and meets acceptable standards, our crews collect drinking water samples each week from locations in the water distribution network. Over the course of a year, approximately 300 water samples are collected and tested for microbiological, organic and inorganic contaminants which may affect the health of water users. The majority of samples are negative, however, if there is evidence of bacteria, the system is flushed and rechlorinated and further samples are taken to ensure that bacteria has been eliminated.
If you notice discolouring, odour or taste problems with your water, please contact the Manager of Operations at (250)362-7396