South Kootenay Seniors

Welcome to the South Kootenay Seniors Website!

‘South Kootenay Seniors’ is the new regional age-friendly initiative between the City of Trail, Village of Warfield and City of Rossland. The three communities are working together to support local seniors and business and organizations that provide services for seniors.

UPDATE APRIL 28, 2020:

In light of the COVID-19 pandemic, we will be providing information on local resources that are helping seniors through this challenging time. This list will be updated often, so please check back for current information as details for some of these services are changing frequently. This information is also available in our April newsletter, click here to view.

Feel free to contact us if you would like to sign-up for our mailing list to keep up to date on available local resources, or if you are looking for more information on available services.

Our Contact Information:


Phone: 250-368-1896    (Mon-Fri 9:00am-5:00pm)

The following listings are for non-medical resources such as assistance with grocery shopping. For information on City services, or to find links to information about COVID-19, please phone or visit the website for your municipality as these are being updated frequently:

City of Trail

Village of Warfield

City of Rossland

Banks / Credit Unions

Kootenay Savings

Starting Tuesday, April 14, Kootenay Savings will have a dedicated Seniors Only hour for in-branch banking from 10:00am to 11:00am each day. This hour is accessible at all of our open locations; locally the branches are Salmo, Trail and Castlegar. More here.

Stores offering 'Seniors Only' Shopping Hours:

For Seniors and Immune Sensitive People (as of April 14, 2020 subject to change):

  • Ferraro Foods Rossland & Trail: 8:00-10:00am daily
  • Safeway: 7:00-8:00am daily
  • No Frills: Tuesday & Thursday 7:00-8:00am
  • Walmart: 7:00-8:00am Mon-Fri (not on weekends)
  • Shoppers Drug Mart: 9:00-10:00am 7 day/week

Note: Most stores will not allow reusable bags; some not accepting cash payments at this time.

Grocery Shopping / Delivery:

There are several options available locally to assist seniors with grocery shopping.

  1. Safe Seniors, Strong Communities: is a new program offered by the BC Government. The program provides seniors with the support they need free of charge during the COVID-19 crisis, by matching seniors that need support with volunteers in their community. Non-medical services include help with grocery shopping, meal prep, prescription pick-up or receiving a friendly check-in phone call. To register for services or to volunteer call 211, or visit

  2. United Way’s Better at Home Program: the Lower Columbia Better at Home program is the local chapter. Their program offers support for seniors by providing non-medical services such as grocery shopping and friendly phone calls. For more information please call: 250-364-2326 or visit their Facebook Page.

  3. Kiwanis Club of Trail: has graciously offered to help deliver groceries from Ferraro Foods for seniors in Trail and Warfield who are unable to shop in person. You may contact the following members for assistance:

  4. Rossland Rotary Club and Lions Club of Rossland have kindly offered to deliver for seniors and those with immune sensitivities. You may contact the following members for assistance:

    • John: 250-551-2259
    • Chris: 604-866-7332
    • Louis: 514-816-3435
    • Mike: 250-362-7787
    • Bill: 250-512-7671

Prescription Delivery

The following pharmacies offer delivery options for prescriptions. Please call them for details:

  • Safeway: 250-368-3790
  • Shoppers Drug Mart: 250-364-3341
  • Pharmasave: 250-368-3363
  • Alpine Drug Mart: 250-362-5622

Hardware Stores

RONA Maglio Building Centre is offering free delivery on orders of $50 or more (before taxes), call store for more details at 250-368-6466.

Helpful Tips

To reduce the risk of exposure to COVID-19 while shopping: Let others shop for you if possible or go during ‘Sr’s only shopping times’ and keep 2m from others. Wash fresh produce; disinfect groceries with disinfectant wipes if desired; wash hands well with soap and warm water after shopping.

Ways to Support Seniors in Your Community

  • Volunteer with local groups or call BC211 to sign-up as a volunteer
  • Call your older family members, friends or neighbours
  • Be aware of potential scams & protect personal information
  • Offer to assist with shopping/errands
  • Stay home as much as possible & practise physical distancing