Living FAQ

During Office Hours

Monday- Friday 9:00 a.m.- 4:00 p.m.
Phone: (250) 362-7396

After hours or Weekends

Phone: (250) 364-1737

Note: Anyone requesting service after regular hours and on weekends will be billed. Plugged sewers can be unplugged by the City but the homeowner will be charged if blockage is in owner’s service line.

Missing Your Dog?

Check with City Hall first (250)362-7396 then call the SPCA in Trail (250)368-5910

Snow Plowing and Sanding

Done on weekdays between 7:00 a.m. and 3:30 p.m. with limited service at other times on main roads only.

It is requested that, where possible, you do not park your vehicle on the street. The City can impound a vehicle that is parked over 24 hours on the City streets. If your vehicle has been towed call City Hall (250)362-7396.

For all emergencies call 911

Interface Fuel Management Program

A Community Wildfire Protection Program for communities in the Kootenay’s three regional district’s (RDKB, RDCK and RDEK) is underway. B.A. Blackwell & Associates has been contracted to manage an Operational Fuel Management Program throughout these three regions. John McLean, Chief Administrative Officer of the Regional District of Kootenay Boundary is the Program Sponsor and Bruce Blackwell is the Program Manager.

The primary goal of the project is to reduce hazardous forest fuel loads as identified in Community Wildfire Protection Plans (CWPPs) adjacent to communities throughout the three Regional Districts. Local forest workers, forest professionals, and contractors will do the majority of this work.  For more information click here